Wetail Shipping - Privacy Policy

1. Introduction This Privacy Policy explains how Wetail Shipping ("we," "us," or "our") collects, uses, and discloses information about you when you use our SaaS platform ("Service").

2. Information We Collect

  • Personal Information: We collect information that can be used to identify you, such as your name, email address, phone number, and payment information.
  • Order and Customer Data: We collect and store data related to orders placed through our Service, including shipment details, recipient information, and any other data necessary to facilitate shipments.
  • Usage Information: We collect information about your interactions with the Service, such as IP address, browser type, and access times.

3. How We Use Information We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information.
  • Store and manage order and customer data to facilitate shipments.
  • Communicate with you about updates, promotions, and events.
  • Monitor and analyze trends and usage.

4. Sharing of Information We do not share your personal information with third parties except:

  • With your consent.
  • With service providers who perform services on our behalf.
  • To comply with legal obligations.

5. Data Security We implement security measures to protect your information from unauthorized access, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention We retain your information, including order and customer data, for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices You may update or delete your account information at any time by logging into your account. You may also opt-out of receiving promotional communications from us by following the instructions in those communications.

8. Children's Privacy Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at [email protected].