Frequently asked questions & answers


Our services are free from any commitment periods, you simply pay for our services per month, quarter or year in advance and can cancel the service at any time. However, any time remaining on the prepaid period is non-refundable.


All invoices can be found under My Account and can be downloaded in PDF format, or you can choose to have them emailed to the email address you registered your account with.

Technical documentation

Yes, all our services have extensive technical documentation and installation guides on

General advice

We're glad you want to start selling online, we're happy to answer any questions! Visit our Getting Started page or contact our onboarding team on the same page to get you started.